{"id":775,"date":"2024-01-18T17:04:04","date_gmt":"2024-01-18T15:04:04","guid":{"rendered":"https:\/\/www.horsehaytec.fi\/delivery-and-payment-information\/"},"modified":"2025-05-23T14:07:37","modified_gmt":"2025-05-23T12:07:37","slug":"delivery-and-payment-information","status":"publish","type":"page","link":"https:\/\/www.horsehaytec.com\/en\/delivery-and-payment-information\/","title":{"rendered":"Delivery and payment information"},"content":{"rendered":"<style>.wp-block-kadence-advancedheading.kt-adv-heading775_3a2a59-d0, .wp-block-kadence-advancedheading.kt-adv-heading775_3a2a59-d0[data-kb-block=\"kb-adv-heading775_3a2a59-d0\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading775_3a2a59-d0 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading775_3a2a59-d0[data-kb-block=\"kb-adv-heading775_3a2a59-d0\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading775_3a2a59-d0 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading775_3a2a59-d0[data-kb-block=\"kb-adv-heading775_3a2a59-d0\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h1 class=\"kt-adv-heading775_3a2a59-d0 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading775_3a2a59-d0\">Delivery and payment information<\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading775_ac32b7-88, .wp-block-kadence-advancedheading.kt-adv-heading775_ac32b7-88[data-kb-block=\"kb-adv-heading775_ac32b7-88\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading775_ac32b7-88 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading775_ac32b7-88[data-kb-block=\"kb-adv-heading775_ac32b7-88\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading775_ac32b7-88 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading775_ac32b7-88[data-kb-block=\"kb-adv-heading775_ac32b7-88\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading775_ac32b7-88 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading775_ac32b7-88\">Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After the customer has confirmed their order, they will receive an order confirmation with delivery times. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Collection: The automatic hay feeder can be picked up from Tuusula at the agreed time, and we will load the feeder into the customer\u2019s vehicle. The customer has the opportunity to inspect the machine in the warehouse before delivery. Our service includes the tendering of freight as well as all arrangements until the automatic hay feeder is delivered to the customer\u2019s address. The customer is responsible for the unpacking of the hay feeder after transport.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Freight: We will tender the freight to the address provided by the customer. We will forward the alternative freight options information to the customer. The customer confirms the desired freight and its terms and conditions on a case-by-case basis.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading775_83d122-69, .wp-block-kadence-advancedheading.kt-adv-heading775_83d122-69[data-kb-block=\"kb-adv-heading775_83d122-69\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading775_83d122-69 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading775_83d122-69[data-kb-block=\"kb-adv-heading775_83d122-69\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading775_83d122-69 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading775_83d122-69[data-kb-block=\"kb-adv-heading775_83d122-69\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading775_83d122-69 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading775_83d122-69\">Delivery time <\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">According to the agreement, the delivery time is 1\u20133 months, depending on the order volume.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading775_263777-60, .wp-block-kadence-advancedheading.kt-adv-heading775_263777-60[data-kb-block=\"kb-adv-heading775_263777-60\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading775_263777-60 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading775_263777-60[data-kb-block=\"kb-adv-heading775_263777-60\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading775_263777-60 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading775_263777-60[data-kb-block=\"kb-adv-heading775_263777-60\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading775_263777-60 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading775_263777-60\">Terms of payment<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment in full after delivery if the delivery time is less than 3 months from the date of the order.<\/li>\n\n\n\n<li>Advance payment of 20% in connection with the order if the delivery time is more than 3 months.<\/li>\n\n\n\n<li>The term of payment is fourteen (14) days from the date of the invoice.<\/li>\n\n\n\n<li>Interest on late payment is in accordance with the Finnish Interest Act.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Svea terms of payment for businesses and individuals<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Finland<strong><em> <\/em><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consumer: <a href=\"https:\/\/www.svea.com\/fi-fi\/kuluttajat\/lainat\/kulutusluotto\"><em>https:\/\/www.svea.com\/fi-fi\/kuluttajat\/lainat\/kulutusluotto<\/em><\/a><\/li>\n\n\n\n<li>Business credit: <a href=\"https:\/\/www.svea.com\/fi-fi\/yritykset\/yritysrahoitus\/yrityslimiitti\"><em>https:\/\/www.svea.com\/fi-fi\/yritykset\/yritysrahoitus\/yrityslimiitti<\/em><\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Sweden <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consumer: <a href=\"https:\/\/www.svea.com\/sv-se\/privat\/l%C3%A5na\"><em>L\u00e5na pengar &#8211; j\u00e4mf\u00f6r v\u00e5ra l\u00e5n f\u00f6r privatpersoner | Svea Bank<\/em><\/a><\/li>\n\n\n\n<li>Business credit: <a href=\"https:\/\/www.svea.com\/sv-se\/foretag\/finansiering\/foretagskredit\"><em>F\u00f6retagskredit &#8211; ett enklare f\u00f6retagsl\u00e5n | Svea Bank<\/em><\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Norway <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consumer: <a href=\"https:\/\/www.svea.com\/nb-no\/privat\/l%C3%A5n\"><em>L\u00e5n penger med eller uten sikkerhet \u2013 Svea | Svea Bank<\/em><\/a><\/li>\n\n\n\n<li>Business credit: <a href=\"https:\/\/www.svea.com\/nb-no\/bedrift\/finansiering\/kassekreditt\"><em>Fleksibel kassekreditt &#8211; Svea | Svea Bank<\/em><\/a><\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading775_f81154-3e, .wp-block-kadence-advancedheading.kt-adv-heading775_f81154-3e[data-kb-block=\"kb-adv-heading775_f81154-3e\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading775_f81154-3e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading775_f81154-3e[data-kb-block=\"kb-adv-heading775_f81154-3e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading775_f81154-3e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading775_f81154-3e[data-kb-block=\"kb-adv-heading775_f81154-3e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading775_f81154-3e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading775_f81154-3e\">Warranty<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The warranty for our automatic hay feeders is 24 months from the date of the delivery. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The customer must report any defect or damage discovered during the warranty period in writing without undue delay. The supplier is not responsible for any additional damage caused by a delayed report. The supplier decides on the necessary measures on the basis of the defect description provided by the customer. The supplier shall start the investigation and, if necessary, the repair of the defect as soon as possible. Fault reports via email at <a href=\"mailto:info@horsehaytec.com\">info@horsehaytec.com <\/a>    <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The warranty does not cover the following: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the customer has installed the automatic hay feeder contrary to the instructions provided by the supplier<\/li>\n\n\n\n<li>natural accidents, such as damage caused by thunderstorms <\/li>\n\n\n\n<li>neglect of instructions for use or maintenance<\/li>\n\n\n\n<li>if halters are used in the paddock: possible damage caused by halters to the machine and\/or horses<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading775_844433-e6, .wp-block-kadence-advancedheading.kt-adv-heading775_844433-e6[data-kb-block=\"kb-adv-heading775_844433-e6\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading775_844433-e6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading775_844433-e6[data-kb-block=\"kb-adv-heading775_844433-e6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading775_844433-e6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading775_844433-e6[data-kb-block=\"kb-adv-heading775_844433-e6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading775_844433-e6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading775_844433-e6\">Maintenance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The lifting ropes must be replaced every 2.5\u20134 years.<br>During use, they only need to be adjusted once a year. Instructions for this can be found in the user\u2019s guide and maintenance manual. No other maintenance is required.  <\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading775_9e75db-9c, .wp-block-kadence-advancedheading.kt-adv-heading775_9e75db-9c[data-kb-block=\"kb-adv-heading775_9e75db-9c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading775_9e75db-9c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading775_9e75db-9c[data-kb-block=\"kb-adv-heading775_9e75db-9c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading775_9e75db-9c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading775_9e75db-9c[data-kb-block=\"kb-adv-heading775_9e75db-9c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading775_9e75db-9c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading775_9e75db-9c\">Delivery does not include the following: <\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The customer is responsible for the unpacking of the hay feeder after transport. Arrangement of power supply to the installation site (power cord and socket): <strong> <\/strong>Normally with a 3 x 2.5 mm underground cable. The recommended maximum length for the underground cable is 100 m. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Base specifications: A frost-resistant base is required. We recommend coated concrete, concrete stones or mud control slabs. This allows for the easy removal of sand and cleaning of the hay feeder\u2019s sides.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The roof is constructed<strong> <\/strong>using the customer\u2019s own materials. If the customer has not ordered a roof package from us.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading775_fc26fc-37, .wp-block-kadence-advancedheading.kt-adv-heading775_fc26fc-37[data-kb-block=\"kb-adv-heading775_fc26fc-37\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading775_fc26fc-37 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading775_fc26fc-37[data-kb-block=\"kb-adv-heading775_fc26fc-37\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading775_fc26fc-37 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading775_fc26fc-37[data-kb-block=\"kb-adv-heading775_fc26fc-37\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading775_fc26fc-37 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading775_fc26fc-37\">Spare parts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend that the customer buys spare ropes in connection with the order. Price per rope \u20ac25 (VAT 0%)<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"has-large-font-size wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color has-large-font-size wp-elements-f994a11f999dddd4145fb9cc173cd80e wp-block-paragraph\">EU Rural Development Funding for Horse Haytec Oy\u2019s Project<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Horse Haytec Oy has received support from the&nbsp;European Agricultural Fund for Rural Development&nbsp;to develop its export operations in international markets.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Project:&nbsp;Export Feasibility Study for Germany and Neighbouring Regions<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The funding enables the company to conduct market research, participate in international events, and enhance sales and brand awareness in the equine sector in Germany and nearby regions.<\/p>\n\n\n<style>.kb-image775_0f56f4-d3.kb-image-is-ratio-size, .kb-image775_0f56f4-d3 .kb-image-is-ratio-size{max-width:330px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image775_0f56f4-d3.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image775_0f56f4-d3 .kb-image-is-ratio-size{align-self:unset;}.kb-image775_0f56f4-d3{max-width:330px;}.image-is-svg.kb-image775_0f56f4-d3{-webkit-flex:0 1 100%;flex:0 1 100%;}.image-is-svg.kb-image775_0f56f4-d3 img{width:100%;}.kb-image775_0f56f4-d3 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image775_0f56f4-d3 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"910\" height=\"922\" src=\"https:\/\/www.horsehaytec.com\/wp-content\/uploads\/2025\/05\/EN-V-Funded-by-the-EU_POS.jpg\" alt=\"\" class=\"kb-img wp-image-3195\" srcset=\"https:\/\/www.horsehaytec.com\/wp-content\/uploads\/2025\/05\/EN-V-Funded-by-the-EU_POS.jpg 910w, https:\/\/www.horsehaytec.com\/wp-content\/uploads\/2025\/05\/EN-V-Funded-by-the-EU_POS-296x300.jpg 296w, https:\/\/www.horsehaytec.com\/wp-content\/uploads\/2025\/05\/EN-V-Funded-by-the-EU_POS-768x778.jpg 768w\" sizes=\"auto, (max-width: 910px) 100vw, 910px\" \/><\/figure>\n\n\n<style>.kb-image775_ff48fb-27.kb-image-is-ratio-size, .kb-image775_ff48fb-27 .kb-image-is-ratio-size{max-width:539px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image775_ff48fb-27.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image775_ff48fb-27 .kb-image-is-ratio-size{align-self:unset;}.kb-image775_ff48fb-27{max-width:539px;}.image-is-svg.kb-image775_ff48fb-27{-webkit-flex:0 1 100%;flex:0 1 100%;}.image-is-svg.kb-image775_ff48fb-27 img{width:100%;}.kb-image775_ff48fb-27 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image775_ff48fb-27 size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"257\" src=\"https:\/\/www.horsehaytec.com\/wp-content\/uploads\/2025\/05\/ELY_EN_RGB-1024x257.png\" alt=\"\" class=\"kb-img wp-image-3201\" srcset=\"https:\/\/www.horsehaytec.com\/wp-content\/uploads\/2025\/05\/ELY_EN_RGB-1024x257.png 1024w, https:\/\/www.horsehaytec.com\/wp-content\/uploads\/2025\/05\/ELY_EN_RGB-300x75.png 300w, https:\/\/www.horsehaytec.com\/wp-content\/uploads\/2025\/05\/ELY_EN_RGB-768x193.png 768w, https:\/\/www.horsehaytec.com\/wp-content\/uploads\/2025\/05\/ELY_EN_RGB.png 1507w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Delivery and payment information Delivery After the customer has confirmed their order, they will receive an order confirmation with delivery times. Collection: The automatic hay feeder can be picked up from Tuusula at the agreed time, and we will load the feeder into the customer\u2019s vehicle. The customer has the opportunity to inspect the machine&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-775","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Delivery and payment information - Horse Haytec<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.horsehaytec.com\/en\/delivery-and-payment-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Delivery and payment information - Horse Haytec\" \/>\n<meta property=\"og:description\" content=\"Delivery and payment information Delivery After the customer has confirmed their order, they will receive an order confirmation with delivery times. Collection: The automatic hay feeder can be picked up from Tuusula at the agreed time, and we will load the feeder into the customer\u2019s vehicle. 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